Tableau

Tableau

We're here to help.

The Analytics Team is committed to helping the University community understand, utilize, and embrace Tableau for their business needs. See the list of opportunities to interact with the team and move your projects forward.

Special Office Hours!

JOIN US: July 8, 9, 10 | 10:00 AM – 1:00 PM

(Meeting ID: 297 391 777 216 6, Passcode: 9cU6aB2Y)

No appointment needed — just drop in for instant support!

Tableau Training and Resources | Tableau Web Edit Training from Pitt IT

Also, articles are added to Pitt IT's public Knowledge Base repository as we respond to questions from Tableau users! You can see the Tableau articles here.

Think of ‘Analytics Doctor’ as office hours. You can schedule a 15 minute timeslot to go through specific questions and roadblocks you’re experiencing. Come prepared with questions and concerns. Click here to schedule.

Tips for troubleshooting & providing details for a Help Ticket

For more involved questions, glitches you’re seeing in a dashboard, or intensive dashboard interventions, open a case with the Technology Help Desk.

Tips for Providing Feedback

Is there something missing? Have the Enterprise Dashboards lost their spark? Let’s get through this together. Provide general feedback and we’ll work to incorporate your requests into the existing dashboards or your question into our FAQ.

Fill out this form to:

  • Request updates to data sources and dashboards

  • Share feedback on dashboard functionality and layout

  • Suggest business questions you'd like our dashboards to answer

  • Submit questions for our FAQ webpage

Submit a help ticket for more complex and in-depth assistance.

Have a dashboard design idea that could benefit users University-wide? Do you need to answer questions or streamline your business processes in a way that isn’t quite addressed by the Enterprise Dashboards? Submit a help ticket with your thoughts and let us know how this would be a great way to serve your School, Office, and others! Click here to open a case with the Help Desk.

A design sprint is a framework for answering critical business questions by designing, prototyping, and testing ideas with users. You can do this over the course of one day or break it up across multiple days.

  • Understand and define the problem

  • Sketch out solutions and decide the best path forward

  • Wrap up with a team retrospective and packaged “product”

REPORTS

When a user requests a new report, we share these within our *Student & *Financial project folders. Look for the Sample Reports folders in *Financial > Sample Reports and *Student > Sample Reports

These were requested by your colleagues – and may be helpful to you! You can edit the report for your needs and save it to any project folder where you have publishing permissions.

 

CUSTOM DASHBOARDS

The result of collaborations between the Analytics Team and University data users are found in the *Student > Custom Dashboard Examples. We will share workbooks as they are created. They are illustrative primers for new and innovative collaborations, as well as options for quick custom builds that may suit your business needs.

If interested in building something similar, submit a help ticket helpdesk@pitt.edu. Include a summary of how the dashboard will be used and a list of requirements.

 

ENTERPRISE RESOURCES UNDER DEVELOPMENT

  • Enrollment Tracking Dashboard (policy, permission number, PERC, and grade change monitoring)

  • Test Scores & Test Credits Dashboard (monitoring receipt of test results and correlating test credit postings)

  • Data Dictionary

 

Help Us Improve Your Analytics Experience!

We'd love to hear from you! Your feedback helps us make our enterprise resources even better. Share your thoughts and requests, and we'll work to incorporate them into our existing dashboards or add your questions to our FAQ.

Fill out this form to:

  • Request updates to data sources and dashboards

  • Share feedback on how our dashboards work and look

  • Suggest business questions you'd like the dashboards to answer

  • Submit questions for our FAQ page

 

Stay in the loop on what's new: As our Analytics Team incorporates your requests, fixes issues, and enhances dashboards and data sources, we track all updates in the related Quick Start Guide. Below you'll find our most recently updated guides (newest first). Simply click any link and scroll to the "Latest Releases" section to see what's changed.

Need help? Contact the Pitt IT Helpdesk